Our High Speed Internet service is offered in a variety of different packages of speeds and features designed to fit your needs. Packages vary by location and not all packages are available in all areas. The following information outlines the High Speed Internet service packages and their limits and allowances. We reserve the right to change this disclosure from time to time as the services, features and allowances change.

Basic DSL:

  Feature Maximum Limit
1. Maximum download speed 128 Kbps
2. Maximum upload speed 100 Kbps
3. Monthly data usage allowance Unlimited gigabytes combined download and upload

Standard High Speed DSL:

  Feature Maximum Limit
1. Maximum download speed 1.5 Mbps
2. Maximum upload speed 512 Kbps
3. Monthly data usage allowance Unlimited gigabytes combined download and upload

Premium High Speed DSL:

  Feature Maximum Limit
1. Maximum download speed 3 Mbps
2. Maximum upload speed 768 Kbps
3. Monthly data usage allowance Unlimited gigabytes combined download and upload

Wireless PTP Internet Standard:

  Feature Maximum Limit
1. Maximum download speed 1.5 Mbps
2. Maximum upload speed 768 Kbps
3. Monthly data usage allowance Unlimited gigabytes combined download and upload

Premium PTP Wireless Internet:

  Feature Maximum Limit
1. Maximum download speed 3 Mbps
2. Maximum upload speed 768 Kbps
3. Monthly data usage allowance Unlimited gigabytes combined download and upload

Electronic Mail

Feature Maximum Limit
1. Email mailboxes All packages: 5 separate email addresses with mailboxes
2. Size of mailbox 250 megabytes per mailbox
3. Maximum message size 20 megabytes
4. Dormant Mailbox Quota  Reduced to one (1) megabyte 180 days of email  account inactivity
5. Dormant Mailbox  Deleted Never
6. Trash Folder Contents  Deleted  Only deleted if  customer uses webmail interface.  Customer can specify retention time,  default is 30 days.
7. Unread Message  Retention in Inbox Unlimited
8. Unread Message  Retention in Spam Quarantine 35 days
9. Email Account Message Sending Limits To combat spam, INS  places various limits on email, including limiting the maximum number of  recipients per message and maximum number of messages per server connection.
10. Spam Filtering

INS  uses Red Condor spam filtering from Edgewave, Inc. Inbound - Incoming email  must pass through successive layers of SMTP session level defenses before  reaching the recipients inbox. Each level looks for and removes specific  threats such as content analysis, virus detection, sender profiling.

Outbound - Outbound traffic is inspected to  identify computers that have been infected and converted to a  "zombie" or botnet client. Zero-Minute-Defense - Employs real-time  knowledge gathered from a worldwide sensor network and uses it to create new  detection and protection rules, which are then sent as updates on a continuous  basis.