Keystone Voluntary
Emergency Medical Services

What to do in an Emergency

The first few minutes after an incident occurring are often vital, in respect of outcome. Hopefully, this page will give you an idea of what to do in an emergency - and possibly even save a life.

First things, first:


Unless you have been trained in CPR, do not attempt to assist the casualty - always Dial 911 first!

Tell the operator:

Whilst waiting for the EMS to arrive, you can do the following to assist the injured person. Simply remember "A B C":

make sure that nothing is obstructing the airway
check to see that they're breathing - and how: fast/slow, deep/shallow, quiet/noisy
if you can, check for a pulse. If there's any severe bleeding, cover and apply pressure, if possible. Do not tourniquet, nor tape-up any wounds

Someone trained in CPR may do 1 minute of CPR before they call 911, but do not lose track of time. It may still be safer to call before attempting to assist.

Any of the following information will be of use to the EMS, when they arrive on scene:

Signs and symptoms - Any signs/symptoms leading to the incident. Allergies - Any known allergies of the patient Medications - Any medication taken by the patient Past History - Any known past history of the same type of incident

Last oral intake - If known what and when eaten/drunk

Events leading to injury or illness -